Delivery Breakdown

  • We currently ship within the USA via trusted carriers (USPS, UPS, FedEx).

  • Processing Time: All orders are processed within 1–2 business days (Mon–Fri).

  • Delivery Time:

    • Standard: 3–7 business days

    • Expedited: 2–3 business days

  • Free Shipping on all orders over $49.

  • You’ll receive tracking information via email/SMS once your order is shipped.

The product is not accepted back if at least one of the components is missing:

  • fully equipped equipment;
  • a receipt proving the fact of purchase in the WoodMart online store;
  • warranty card;
  • an act with a description of the defect drawn up by the service department.

The money for the goods will be returned within the terms established by the current legislation

Exchange or Return of Goods

  • We want you to love your purchase! If you’re not satisfied:

    • Return window: Within 30 days of delivery.

    • Item must be unused, in original condition and packaging.

  • To start a return, contact us at  or use the return portal on our website.

  • Refunds are issued to the original payment method within 5–7 business days after inspection.

  • Return shipping costs are the customer’s responsibility unless the item was defective or wrong.

FAQs

Where do you deliver?

We ship across all 50 U.S. states

How do I track my order?

You’ll get an email or SMS with a tracking link once your order ships.

Do you offer free shipping?

Yes! Orders over $49 qualify for free standard shipping.

What if I receive a damaged or wrong item?

Contact us within 7 days of receiving your order. We’ll replace or refund it.

Do I need to bean I cancel my order? there to sign for delivery?

Yes, but only if it hasn’t shipped yet. Email us ASAP at.